Open Call for Panel of Visitor Experience Assistants

Dublin City Council Culture Company is seeking to add to our panel of Visitor Experience Assistants for 14 Henrietta Street, Richmond Barracks, our engagement programmes and associated venues and other buildings the Company may operate in the future.

Closing date for applications: Tuesday, 4 June 2024.

About the panel

We are looking for creative and communicative individuals who share our belief in activating and empowering cultural experiences for individuals at a local level.

Visitor Experience Assistants help ensure the smooth daily running of Culture Company’s venues and events, by:

• Providing excellent customer service by sharing information, giving support and assisting in the customer journey.
• Serving as the front-of-house representative in our venues at 14 Henrietta Street, Dublin 1 and Richmond Barracks, Dublin 8, and associated venues.
• Ensuring all contact with visitors is conducted professionally and in a timely fashion as the front of house liaison for the company.
• Providing administrative and operational support across venues and programs, including on weekends and in the evenings.
• Visitor check ins and point of sale on our ticketing system (Ticketsolve); supporting financial administration including daily cash up and reconciliation.
• Setting up meeting rooms, events and managing venue hires on site as required.

We welcome applicants from diverse backgrounds in terms of their professional and life experiences but who share a love for Dublin city, its community and history.

Click here to read the full job role on the Dublin City Council Culture Company website.